Welcome to XYLO (www.xylonow.com). These Terms and Conditions (“Terms”) govern your use of our website and all services provided by XYLO, LLC (“we,” “our,” or “us”). By accessing or using our website or services, you agree to these Terms. If you do not agree, please do not use our website.

1. Company Overview

XYLO provides business solutions including but not limited to:

• Website design and development

• Marketing strategy and creative services

• Social media management

• Paid digital advertising

• Graphic design and branding

• Point-of-sale solutions via Clover® products

• Video, photo, and promotional content creation

2. Use of the Website

You agree to use our website for lawful purposes only. You must not:

• Violate any applicable laws or regulations

• Use the website in a way that may impair its performance or accessibility

• Attempt to gain unauthorized access to our systems or accounts

3. Intellectual Property

All content on this website, including text, images, graphics, logos, and videos, is the property of XYLO or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, or reuse content without express written permission.

4. Service Terms & Payments

All services provided by XYLO are subject to written agreements and invoices. Payment terms, deposits, and ongoing fees (such as monthly hosting or retainer plans) are specified in your individual service agreement.

• Website Services: A deposit is required to begin work. Hosting and maintenance fees are billed monthly unless otherwise stated.

• POS Systems: Hardware, installation, and support services are subject to agreements governed by Clover’s terms and conditions.

• Marketing Services: Scope of work, timelines, and deliverables will be clearly outlined in your service proposal.

XYLO reserves the right to pause or terminate services if payment terms are not met.

5. Third-Party Links and Tools

Our site may contain links or integrations with third-party services (e.g., Clover, Google, Meta). We are not responsible for the content or policies of those third parties. Use of their services is at your own risk and subject to their own terms.

6. Disclaimers

Services are provided “as is” and “as available.” XYLO makes no warranties or guarantees regarding the outcomes or performance of marketing campaigns, website traffic, or third-party tools. We do not guarantee uninterrupted access to our website or platforms.

7. Limitation of Liability

XYLO shall not be liable for any indirect, incidental, consequential, or punitive damages arising from your use of our services or website. Our total liability for any claim will not exceed the amount paid by you for the specific service giving rise to the claim.

8. Termination

We reserve the right to suspend or terminate your access to our services at any time for breach of these Terms or failure to meet payment obligations.

9. Changes to These Terms

We may update these Terms from time to time. Any changes will be posted to this page with an updated effective date. Your continued use of the website and services after changes indicates acceptance of those updates.

10. Contact Information

For questions or concerns about these Terms, please contact us at:

XYLO, LLC
10807 Midlothian Turnpike,
Richmond, VA 23224
Email: info@xylonow.com
Website: www.xylonow.com